Important Key Terms

This is a summary of some, but not all, of the Terms and Conditions that may affect Your liability.  Please read the Terms and Conditions in full so that You understand Your obligations when renting the Vehicle. 

CLAUSE 

SUBJECT 

SUMMARY 

2.1. 

Authorised Drivers 

Only drivers authorised by Us before the Start of the Rental are permitted to drive the Vehicle.  Allowing an unauthorised driver to drive is a Major Breach of the Rental Contract which excludes the benefit of Damage Cover for Accidents, Third Party Loss and Vehicle theft. 

2.2. 

Age limits 

The minimum permitted age is 21.  The maximum age is 80. 

2.3, 2.4. 

Licence requirements 

You and any Authorised Driver must each have a valid licence not subject to any restrictions, cancellation or suspension and Your licences must be produced at the Start of the Rental. 

3.1. 

Prohibited driving 

You must never drive the Vehicle under the influence of drugs or alcohol.  

3.2. 

Prohibited use 

You must never fail to undergo a preliminary breath test, use the Vehicle for an illegal purpose or use it to move dangerous/hazardous goods. Mobile phones must not be used whilst driving.  

3.3. 

Prohibited actions 

You must never deliberately damage or modify the Vehicle. Carrying passengers for hire, fare or reward or rideshare purposes requires our prior approval and is subject to special conditions. 

4.1, 4.2, 4.3. 

Prohibited areas 

The Vehicle must not be driven on – Unsealed Roads, unless the road is well maintained and the state of the road will not cause damage to the vehicle, Off Road or in prohibited areas, including mine sites, flooded roads, beaches, through rivers or streams or salt water or any area prohibited by the police.  The Vehicle cannot be driven into South Australia, NSW, the NT or any area listed in clause 4.3. 

5.2(a). 

Start of the Rental 

You must inspect the Vehicle at the Start of the Rental for pre-existing damage and sign a Handover Inspection Report showing any pre-existing Damage, as Damage not shown may be deemed to have been caused during the Rental Period.  

5.3. 

Longer Term Rentals 

For Longer Term Rentals the Rental Charges must be paid weekly in advance. Any payment overdue for 14 or more days is a Major Breach, meaning the Vehicle can be repossessed. 

5.7. 

Smoking  

You and any passengers must not smoke in the Vehicle and extra cleaning fees apply.  

6.1. 

Locking the Vehicle 

The Vehicle must be locked when not in use or unattended and the keys are to be kept in Your possession at all times 

6.2. 

Reasonable care 

During Your rental You must take reasonable care of the Vehicle. 

6.3. 

Maintenance  

You must arrange with Us for the Vehicle to be returned or taken to Our nominated service centre for scheduled servicing at the intervals set out in the Terms and Conditions. 

6.4. 

Vehicle fault 

You must notify Us of any Vehicle fault, warning light or fault message or low fluid levels. 

6.5, 6.6. 

Overhead/Underbody Damage 

Damage Cover is excluded for Damage to the Vehicle that is either Overhead Damage or Underbody Damage. 

7.4. 

Tolls, fines and infringements 

You must pay for all tolls, parking fines and infringements and fines for speeding and other driving offences.   

7.5. 

Daily km limit 

Free kilometre use is limited to 200 kilometres per day.  Any use over and above that limit will be charged at the rate of 35 cents per excess kilometre 

8.1, 8.2, 8.3, 8.4. 

Damage Cover, Damage Excess 

If there is Damage to the Vehicle, it is stolen or there is any Third Party Loss, You must pay the Damage Excess shown on the Rental Agreement.  

9.1, 9.3 

Damage Cover Exclusions 

Damage Cover is excluded if there is a Major Breach of the Rental Contract. Overhead Damage, Underbody Damage, Damage caused by immersion of the Vehicle in water and use of the wrong fuel type are also excluded. There is no Damage Cover for lost, damaged or stolen personal items. 

10.2. 

Assistance not covered 

Flat batteries, wheel changing for a flat tyre, lost keys and keys locked in the Vehicle and wrong fuel type are excluded and extra charges apply for these services. 

11.3 

Repair without authority 

Repairing the Vehicle or letting anyone else repair or tow it is prohibited unless You have our written permission.   

12.1, 12.2. 

Accident reporting 

Any Damage to the Vehicle during the Rental Period must be reported to Us as soon as practicable. You must also report an Accident or theft to the police if any person is injured, a party is affected by alcohol or drugs or leaves the Accident scene without exchanging details. 

12.4, 12.6. 

Co-operation  

You must co-operate with Us in the investigation of an Accident or theft claim and with any subsequent legal proceedings 

13.1. 

Return of the Vehicle 

The Vehicle must be returned on time, clean and in good repair, with a full tank of fuel or extra fees apply. The Rental Period is 24 hours. If the Vehicle is returned late, you will be charged $25 per hour up to a full day’s rental and a further full day’s rental for each 24 hour period. 

14.1, 15.1 

Major Breach; Termination  

Damage Cover is excluded if You or an Authorised Driver commit a Major Breach or drive the Vehicle recklessly.  If there is a Major Breach the Vehicle may be repossessed. 

17.2. 

Privacy/Tracking Device 

A Tracking Device may be fitted to the Vehicle to track its location and record its route of travel, and may provide other data about the use of the Vehicle.  It must not be removed.